Customer Service in Residential Real Estate – A Manifesto

“One man’s folly is another man’s fortune.” – Grant Braswell, 2012 Upon further review (Googling), it turns out I’m loosely channeling the words of Sir Francis Bacon, the folly of one man is the fortune of another.  If I’m going to be unintentionally paraphrasing someone else, I’m glad they have a delicious last name. But why start with such a thought?  I […]